The member representative will collect via phone the necessary information to set up you 1-800MD account.
1-800MD physicians have access to an extensive list of medications that can be prescribed when appropriate during a telephone or video consultation. No medications will be prescribed through an email consultation.
Physician prescribed medications are e-prescribed directly to a members pharmacy of choice for local pick up or shipped by mail order pharmacy directly to a member’s home or office.
In the event that a physician does prescribe medications, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physician (PCP) or other specialists.
1-800MD physicians will not prescribe medications for substances that are controlled by the DEA, or may have the potential for harm, misuse, or addiction as part of a medical consultation. To view a current list of DEA controlled substances visit: http://www.deadiversion.usdoj.gov/schedules/index.html
All prescriptions are filled in accordance with 1-800MD’s prescription policy and at the sole discretion of the consulting physician.
1.800MD is a national telehealth company specializing in convenient, quality medical care for individuals, families, employers, groups and others. Available 24 hours a day, seven days a week, 365 days a year, 1.800MD compliments your medical care portfolio and is an accessible and inexpensive alternative for acute conditions. With board-certified physicians in all 50 states*, those in need can obtain diagnosis, treatment and a prescription, when necessary, through the convenience of a telephone and digital communications. *Subject to state regulations.
1.800MD provides fast, convenient care for minor medical matters from the flu to allergies to urinary tract infections. Whether you don’t have time to get to the doctor’s office, you feel too sick to get off your couch or it is a holiday weekend, you can get the relief and peace of mind you are looking for just by picking up your phone 24/7/365. With one of the largest networks of telemedicine physicians in the nation, 1.800MD’s board-certified physicians are equipped to diagnose, recommend treatment and prescribe medications from the comfort of your home, office or travel destination (within the United States).
1.800MD saves you money by diagnosing and treating common ailments through our telehealth solutions, thus reducing unnecessary doctor’s office and emergency room visits. Data shows up to 70 percent of all urgent care and emergency room visits are unneeded, costly and can be handled with a 1.800MD telephone or video consultation.
1.800MD has one of the largest networks of telemedicine physicians in the nation to ensure convenient care anywhere. A thorough review of medical licensure, training, education, work and malpractice history is performed every two years by a national third party credentialing agency in accordance with the National Committee for Quality Assurance and the Utilization Review Accreditation Committee guidelines. With an average of 15 years of internal medicine, family practice or pediatrics experience, you can rest assured each physician is properly licensed in your state, board-certified and verified by the National Physician Data Base and the American Medical Association.
There is no minimum age to consult with a 1.800MD physician. However, the patient needs to have the ability to communicate his or her condition to the doctor to ensure the physician can properly diagnose and treat.
Absolutely! 1.800MD is not insurance. We do not deny access to quality care because of pre-existing conditions.
Yes. 1.800MD is available 24 hours a day, seven days a week and 365 days a year.
As a member, you have access to unlimited consultations from anywhere in the United States at any time. Where applicable, a nominal consultation fee applies for each instance.
If a 1.800MD physician recommends medication as part of your treatment plan, the prescription will be digitally sent to the local pharmacy of your choice.
Yes. While a 1.800MD physician can prescribe appropriate medications to treat your condition such as antibiotics, antihistamines, and maintenance medicines, our physicians do not prescribe lifestyle drugs, medications regulated by the Drug Enforcement Agency or those that pose a potential for abuse or addiction.
Thank you for activating your account for the 1.800MD Telemedicine program.
You are only a few steps away from accessing the best health care services available. 1.800MD provides access to board certified physicians via phone, secure e-mail and bi-directional video consultation. Our doctors can assist you with your health related questions, and if needed can assess and diagnose most ailments over the phone.
Before activating, please have available the materials sent to you by your employer or group. You will need the member number and either your group number or the information listed in the activation section.
Please note you will need a valid email address to activate your account. We suggest you use a personal email address instead of your work email address.
If you are having trouble please contact us at 1-800-530-8666.